This Shipping Policy explains how Svit processes and delivers orders placed through our website. By placing an order with Svit, you agree to the terms outlined in this Shipping Policy.

Orders are typically processed within 1–3 business days after payment has been successfully received. Orders placed on weekends or public holidays will be processed on the next business day. During product launches, promotions, or holiday periods, processing times may be longer.

Svit ships to selected international destinations. Shipping availability may vary depending on your country or region. If we are unable to ship to your location, you will be notified before your order is fulfilled.

Shipping charges are calculated at checkout based on the destination, shipping method, order weight, and applicable carrier rates. Promotional free shipping offers may apply from time to time and will be clearly indicated on our website.

Delivery estimates begin after your order has been dispatched, not when it is placed.

Estimated delivery times:
• South Korea: 1–3 business days
• Asia: 3–7 business days
• North America: 5–10 business days
• Europe: 5–12 business days
• Other destinations: 7–15 business days

Delivery times are estimates only and are not guaranteed.

International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other government charges imposed by the destination country. Unless otherwise stated, these charges are the responsibility of the customer.

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, where available.

Customers are responsible for providing accurate shipping information. Svit is not responsible for delays, losses, or additional shipping charges resulting from incorrect or incomplete addresses.

If your order arrives damaged, please contact us within 7 days of delivery and include photographs of the package and product. If a shipment appears lost, please contact us so we can assist in working with the shipping carrier. Carrier investigations may take additional time.

If an order is refused by the recipient or returned due to unsuccessful delivery attempts, customs refusal, or an incorrect address, shipping charges and any return shipping fees may be deducted from the refund where permitted by applicable law.

Svit shall not be responsible for delays or failures in delivery caused by events beyond our reasonable control, including but not limited to natural disasters, severe weather, pandemics, labor disputes, customs delays, government actions, transportation disruptions, or carrier interruptions.

Svit
Operated by Akradex Co., Ltd.

Business Registration Number: 199-81-02888

Registered Office:
OB-1818, 18F, Building B
178 Digital-ro, Geumcheon-gu
Seoul 08513
Republic of Korea

Email: svit@akradex.com